DigiCall Logger is an ideal digital voice recording solution for any business that demands comprehensive functionality, customizability and efficient management with the highest quality standards. With robust call traffic management, and high simultaneous call recording capacity for multiple channels, DigiCall Logger provides the best-in-breed technology. It offers complete voice recording functionality with manual dialing and call treatment features. The digital voice recording system does not require heavy investments on propriety hardware as it can be seamlessly integrated with your current setup. With voice compression and multiple-format recording you can store your data in any format and save on storage costs.
Designed to work seamlessly with Predictive Dialer, IVR (Interactive Voice Response) and ACD (Automatic Call Distributor) solution, it is perfect for contact centers or enterprises that need a standalone voice recording solution that can be integrated with their existing setup.
Key Benefits
Whether you are in Sales & Telemarketing, Collections, or Customer Support in any vertical, DigiCall Logger allows you to store and track important correspondence for training as well quality assessment. So you can ensure service quality and highest customer satisfaction.
- Web-based Login
- Multiple formats
- Blind Recording
- Multimedia Features
- Back-up data
- Data Security
- Single, unified interface
- Database integration
- Optimal Compression
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